Vsecure360 Privacy policy

Welcome to Vsecure360. At VSecure360 we value your privacy and are committed to protecting your personal data. Our devices can collect, process and  store biometric information and surveillance recordings. Because this data is considered sensitive personal data, we require your consent before collection. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit https://vsecure360.com or communicate with us. Please read this notice carefully.

1. Information We Collect

  • Contact & Account Information:

    Name

    Contact Number

    Email 

    Shipping Address

    Login credentials.

  • Transaction Data : payment details (processed securely by third party providers).
  • Device Data :
    1. Surveillance cameras : video, audio and  image recordings.
    2. Biometric devices : fingerprints and  facial recognition templates. 
    3. Smart locks and WiFi cameras: access logs, timestamps, user IDs.
  • Automatically Collected Data : IP address, device information, cookies and site usage.
  • Third Party Sources : data from service providers, installers, and analytics.

2. How We Use Your Information

We use personal data to:

  • Deliver and support our products and services.
  • Enable biometric authentication and secure access.
  • Provide technical support and customer service.
  • Process orders, payments and shipments.
  • Improve our website and devices.
  • Follow with applicable laws and regulations.
  •  

3. Biometric & Surveillance Data

  • Biometric data (e.g. fingerprints, facial recognition) is sensitive personal data and is processed only for authentication and access control.
  • Video/audio data from cameras is stored on local devices, DVR/NVR systems, or cloud storage (if enabled by customers).
  • We do not access, share, or sell biometric or surveillance data, unless:
    1. You give explicit consent (e.g. for support services).
    2. Required by law or government authorities.

4. Data Sharing

Your email address won’t be given to another business by Vsecure360. Except as specified in this notice, we will not share personal information. This section explains who Vsecure360 shares personal information with and why:

We may share information with:

  • Service providers (payment, shipping, hosting, analytics).
  • Authorized resellers/partners for delivery and support.
  • Legal and government authorities, if required.
  • Business transfers, merger, acquisition and restructuring.

We never sell biometric or surveillance data.

5. International Data Transfers

If your data is transferred outside India, we ensure proper protection like contractual protections and legally recognized transfer mechanisms.

6. Compliance with Indian Data Protection Laws

We comply with the Information Technology Act, 2000, its IT Rules, 2011, and the Digital Personal Data Protection Act, 2023 .

  •  We collect and use Personal and sensitive data (including biometric and surveillance data) only with your consent.
  • You have the right to access, correct, and request deletion of your personal data, subject to legal requirements.
  • We apply reasonable security safeguards to protect your information and will follow DPDP requirements in case of a data breach.

7. Cookies & Tracking

We use cookies to:

  • Provide essential website functions.
  • Improve performance and analytics.
  • Personalize user experience.

You can disable cookies anytime but some features may not work properly.

8. Data Retention

We use cookies to:

  • Provide essential website functions.
  • Improve performance and analytics.
  • Personalize user experience.

You can disable cookies anytime but some features may not work properly.

9. Data Security

We use:

  • Encryption for sensitive data.
  • Secure servers and restricted access.
  • Role based access controls.
  • Regular audits and monitoring.

But no system can guarantee 100% security.

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on https://vsecure360.com with a revised effective date. Significant changes may also be notified by email or device alerts.

11. Your Rights Over Your Data

If you have submitted any personal data on this site, you have the following rights:

  • Access and Portability : You can ask for an exported file containing all of the personal information we have on file about you, including any information you have given us..
  • Erasure : You can request that we remove any personal data we have of you.
  • Limitations : This excludes any information we must maintain for security, legal, or administrative reasons.

12. Contact Us

If you have any queries, concerns and requests regarding our privacy statement or our data practices, you can contact us at: